"I'm here to help"
Montgomery Minds is probably different than most of the tech support you've worked with. You'll never get "that's not our problem" from Montgomery Minds. When you hire me, I'm on the hook to make everything work to your satisfaction. It's ALL my problem. want to solve all the problems you have. With Montgomery Minds, the answer is always, "Yes, I can do that."
Montgomery Minds is a service company. Customer satisfaction is my #1 goal!
More specifically, my goal is that your organization can use technology effortlessly. Too often technology takes time and energy away from running your business. It should rather help you run your business more efficiently. I can smooth out all the technology details to suit your specific needs.
I will work with whatever software provider you use to run your business. I'm proficient at talking to tech support and getting them quickly focused on the real problem.
Every business is different and has their own needs and approach, so I tailor my solutions to fit your specific situation.
Consider me the "black box" that makes everything work.
I suggest you and I develop a long term relationship, so that I get to know your business and preferences and hardware and software configurations. That way, I can anticipate problems before they happen, rather than having to only deal with emergencies. You'll have fewer emergencies with Montgomery Minds on the job.
However, if you just need some short term help, or have a single problem you'd like me to solve, I'm happy to help in that way too.
I also can help you plan ahead for upgrades.
SPECIAL NOTE: If you're using Windows XP, note that in April 2014 Microsoft discontinued security updates. This has severe implications for your business. Montgomery Minds has solutions.
I'll help you handle it.
(Hint, make sure you have resident anti-virus and it's up-to-date.)
Are you performing regular Windows Updates?
Are you performing regular backups. Montgomery Minds has some ideas on optimizing your backups.
Montgomery Minds can measure the performance of your PCs and network and suggest improvements.
I have after hours service to limit interruptions to your office.
I limit down time.
It is often cheaper to buy off-the-shelf computer components, of high quality, selected by Montgomery Minds, and have Montgomery Minds install and support them, than to buy branded systems from other vendors, for which you pay a premium.
My Blog has lots of examples of my technical competence.
Save Money and Ensure Smooth Sailing with Montgomery Minds
"Quality means doing it right when no one is looking"
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