RemoteUtilities agent.exe download problem in Mozilla Firefox : false-positive malware detection



RemoteUtilities is my favorite remote access software.

But there was a problem while downloading its “Agent“.

I debugged that problem and posted a workaround on their forum. I’ve quoted it below:

Downloading agent.exe in Firefox results in: blocked may contain a virus or spyware
john kumpf
Posts: 5
Joined: 11/03/2014

12/03/2014 20:35:55

Firefox silently did not download agent.exe file from http://www.remoteutilities.com/download/

The link to the file was: http://www.remoteutilities.com/download/agent.exe

I had to do “Show all downloads” to see this error message.

The error message was:

Quote
Blocked: may contain a virus or spyware

I worked around this problem by reading this article:

http://www.ghacks.net/2014/11/19/bypass-firefoxs-blocked-may-contain-a-virus-or-spyware-message/

What i did: in firefox

Type “about:config” in address bar (without the quotes); hit return.
Click the “I’ll be careful, I promise!” button.
Type “safe” into the search box (without the quotes).
Double click the item “browser.safebrowsing.malware.enabled” to turn it from true to false.

Then i was able to download the agent.exe program.

WiFi (Wireless) Security : WEP WPA WPA2



Terms:

WEP
Wired Equivalent Privacy
WPA
WiFi Protected Access
WPA2
WiFi Protected Access II
WPS
WiFi Protected Setup – Unlike the others, which encrypt traffic over the air from your device (eg, laptop, tablet, phone, Wii, ps3, xbox, tivo) to the wireless router, this one, WPS, is a way of setting up your router for the first time. It was meant to make setup, easy, even push-button, and to set you up, out of the box, with good security, but, sadly, it has a security flaw that makes the network INsecure. Doh!

Timelines:

My interest here is in answering the question “What security should i select?”

Unfortunately there is no one answer because of the timelines of deployment of these technologies.

The securist (is that a word?) is WPA2.

The only reason not to choose WPA2 is OLD DEVICES.

WEP was born in 1999, and was deprecated in 2009.

However, WPA came on the scene 2003, and started to become popular in machines manufactured in 2003 with sales ramp in 2004.

And WPA2 came on the scene in 2004, and started to become popular in machines manufactured in 2004 with sales ramp in 2005.

So if you have a device that’s from 2003 or before (today in year 2014 that’s 11 years ago–a long time in electronics), then that device will not support the strongest security, WPA2. Even if it’s from 2004-2005 it might not.

So if you set up WPA2 on your wireless router, your old devices (or the old devices of your friends and family who visit your home, or customers who visit your business) will not be able to connect.

For devices purchased in the year 2006, i’d say you have a mixed bag.
Some devices will support WPA2 (especially the more expensive ones) some wont (especially the budget-friendly / value ones).
Some devices will support still support WEP (especially the budget-friendly / value ones), and some won’t (especially the more expensive, security conscious ones).

WPA2 is safer than WPA, which is safer than WEP. WPA also has 1 year, maybe 2 year max, jump on WPA2. Meaning, if your devices was purchased in 2003-2006 it might have WPA and not WPA2.

WPA2 became standard in 2006. Most devices manufactured after this time and likely purchased in 2007 and later will be WPA2 compliant. Some of these devices will not even support WEP at all. So if you choose WEP for your wireless router, some NEW devices might not be able to connect.

So, what’s the answer? It depends on the age of the devices trying to connect. But, in 2014, we’re moving solidly into WPA2 and it’s getting more solid all the time, as old devices fade away.

Windows XP
FYI, Windows XP received an update in 2005 to support WPA2. It got an update in 2006. Those years were during the SP2 time frame, and WPA2 was included in the most popular SP3. HOWEVER, the PC hardware that Windows XP is running on has some kind of wireless adapter (all laptops do), and THAT has to also be WPA2 compatible. So, if you bought your laptop in 2005-2006, and you received the WPA2 WXP update, then you STILL might not be able to use WPA2 cuz of your hardware (even tho WXP could do it).

Support for WEP, WPA, WPA2 by year of purchase of device

(Note: year of purchase might be 1 year after year of actual MANUFACTURE.)

year of purchase: 2002 2003 2004 2005 2006 2007 2008 2009
security protocol support: WEP yes yes yes yes maybe maybe maybe maybe
WPA no maybe maybe maybe yes yes yes yes
WPA2 no no maybe maybe maybe yes yes yes

References:

How do I search for a task in task scheduler (use autoruns)

Background on Windows Task Scheduler

If you’re already familiar with task scheduler skip to the answer

Windows (7, 8*) has many tasks that are scheduled to run at various times. Programs you install often create new tasks of their own to run at various times. These tasks can be set up to run at various times of day, or on various triggers, like system start, or user logon, or the start of a program (most likely a related program to run in a coordinated fashion).

You start task scheduler by

Windows 7:
clicking on the start orb (or hitting Ctrl-ESC) and typing “task” in the search box and clicking on “Task Scheduler”
Windows 8*:
Going to the tile screen (or hitting Ctrl-ESC) and just typing “task”. It’s in the “Settings” group; click on “Task Scheduler”.

How to search–You Can’t–Use autoruns

The short answer is that Windows Task Scheduler PROVIDES NO WAY TO SEARCH.
But, fortunately, another program Sysinternals autoruns, does.

Download autoruns here: https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

(it’s a .zip file so after downloading you’ll have to double-click it to open the .zip file and extract all the files in it to a folder that you’ll remember.)

Then double click on autoruns.exe to start it. (not the file with the ‘c’ in it’s name–that one runs the console-only application. That is, unless you like the command line style.)

Click the “Scheduled Tasks” tab to show ownly scheduled tasks.

Click File -> Find (or type Ctrl-F) and search for your task.

Once you find it, you can see the hierarchy in the first column of where it’s stored in regular task scheduler.

pastebin

pastebin is a generic term for posting text (usually programming code) online so that others can see it.

For example, to collaborate with people on the internet to improve or debug code.

Or to post a long segment of code in an online forum; rather than include the code directly in the post, just post the link to the pastebin.

The original and namesake is pastebin.com;

Two others are hastebin and GitHub Gist

A related site/concept is jsfiddle which allows pasting of all 3 of these: HTML, Javascript, CSS, and will actually run them for you. So it’s a sharing and testing platform in one.

Enable Admin Shares (C$) on Windows 7


Enable File and Print Sharing

The first step to enable administrative shares (ie, C$ and even Admin$ and IPC$) is to make sure you have File and Print sharing enabled. While you’re at it, I recommend turning on Network Discovery also

  1. Click the Windows button (formerly the Start button).
  2. Type “advanced shar” into the search text box (that’s all you need).
  3. Click the link to “Manage advanced sharing settings” (aka “Change advanced sharing settings”).
  4. In the window that opens, expand the “Home or Work” profile and browse to the “Network discovery” section.
  5. Click the link to “Turn on network discovery (Figure 1).
  6. Browse to the “File and printer sharing” section.
  7. Click the link to “Turn on file and printer sharing (Figure 1).
  8. Click Save Changes.

Note that this will only enable file and printer sharing for your home network. If you connect your computer to a public or “unknown” network, your shares will still remain disabled. It is not recommended, but If you want to change this, follow the above procedure for the “Public” profile.

Image:change_advanced_settings_annotated

Figure 1

Step 2: LocalAccountTokenFilterPolicy

The next step is to go into the registry and give local users the ability to access remote administrative shares. BE CAREFUL–you can destroy our system by editing the registry.

  1. Click the Windows button and in the Search box, type “regedit”. If you get a User Access Control warning, click Yes.
  2. The Registry Editor will open. Expand the items until you get to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System (Figure 3).
  3. Click Edit from the top menu then New and then DWORD.
  4. Type in LocalAccountTokenFilterPolicy for the name of the DWORD. Hit ENTER.
  5. Double click the new entry and enter “1” for the value. Click OK.
  6. Close the Registry Editor and reboot your computer.
IMAGE:Regedit create LocalAccountTokenFilterPolicy

Regedit create LocalAccountTokenFilterPolicy

What’s going on here?

You might be familiar with UAC (User Account Control)

IMAGE:UAC example

UAC example (for regedit in this case)

This is new for Windows Vista and Windows 7. It is Microsoft’s attempt at security. The idea is that before programs can do dangerous things, or access sensitive areas, the OS will prompt the user for an additional OK. If the user expects this, they can click YES, if it comes out of the blue, they can click NO. For example, if some program is running in the background without the user’s knowledge, and tries to change a sensitive area, this UAC prompt will come out of the blue, and the user can then click NO, protecting his computer.

Clicking YES to the UAC prompt enables what’s called as “elevated privilege”. Ie the process now has more privilege to access and change sensitive areas.

Well, when logging in from a remote PC, like you do when you’re trying to access a network admin share, even if you provide username and password to an administrator account, you do NOT get elevated privilege and there is no UAC prompt.

The LocalAccountTokenFilterPolicy turns this off. The values of 0 and 1 dont make any sense, so i provide mnemonics to help remember below.

Value  Description Mnemonic
0 This value builds a filtered token. This is the default value. The administrator credentials are removed. zero-no privileges
1 This value builds an elevated token. 1-privileges on

Active Directory

It’s not admin shares exactly, but you can create (non-admin) shares via GPO (Group Policy Object) in an Active Directory environment.

Briefly, in GPO -> Preferences -> Windows Settings -> Network Shares create new network shares. On the remote computer.

References:

Handy comparison of common linksys routers



A copy of Product comparison among Linksys Wi-Fi Routers – Article ID: 22998 <http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=e1bb6290d41b4ead817488c288329c3f_Product_Comparison_between_E1200__E1500__E1550__E2500__and_E.xml&#>

Note: table is wide.

Features Linksys Wi-Fi Routers
E800 E900 E1200 E1500 E1550 E1700 E2500 E3200
Bands 2.4 GHz 2.4 GHz 2.4 GHz 2.4 GHz 2.4 GHz 2.4 GHz 2.4 GHz 2.4 GHz
Tx/Rx* 2×2 2×2 2×2 2×2 2×2 [missing in original table] 2×2 2×2
Antennas 1 internal 2 internal 2 internal 3 internal 3 internal 2 external 4 internal 6 internal
Ports x Speed 4 x 10/100 4 x 10/100 4 x 10/100 4 x 10/100 4 x 10/100 4 x Gigabit 4 x 10/100 4 x Gigabit
USB No No No No Yes No Yes** Yes (Shared Storage and Virtual USB)
Speed Up to 300 Mbps Up to 300 Mbps Up to 300 Mbps Up to 300 Mbps Up to 300 Mbps Up to 300 Mbps Up to 300 Mbps (2.4 GHz) + 300 Mbps (5 GHz) Up to 300 Mbps (2.4 GHz) + 300 Mbps (5 GHz)
Technology Wireless-N, 2.4 GHz Wireless-N, 2.4 GHz Wireless-N, 2.4 GHz Wireless-N, 2.4 GHz Wireless-N, 2.4 GHz Wireless-N, 2.4 GHz Wireless-N, Simultaneous Dual-band 2.4 + 5 GHz Wireless-N, Simultaneous Dual-band 2.4 + 5 GHz
Compatibility Wireless-N/B/G devices Wireless-N/B/G devices Wireless-N/B/G devices Wireless-N/B/G devices Wireless-N/B/G devices Wireless-N/B/G devices Wireless-N/B/G/A devices Wireless-N/B/G/A devices
Dimensions 7.43” x 5.97” x 1.23”
(188.7 x 151.7 x 31.2 mm)
7.43” x 5.97” x 1.23”
(188.7 x 151.7 x 31.2 mm)
7.43” x 5.97” x 1.23”
(188.7 x 151.7 x 31.2 mm)
7.43” x 5.97” x 1.23”
(188.7 x 151.7 x 31.2 mm)
7.95” x 1.34” x 6.3” (202 x 34 x 160 mm) 7.43” × 5.97” × 1.23” (188.7 × 151.7 × 31.2 mm) 8.86” x 1.38” x 7.09”
(225 x 35 x 180 mm)
6.69” x 0.98” x 7.48”
(170 x 25 x 190 mm)

*Tx/Rx values on your router means the Transmitted traffic and Received traffic.
** Applicable to Linksys Wi-Fi Router, E2500 v3 only.

Remote Access / LogIn Comparisons



Reference: Comparison of remote desktop software at Wikipedia

name price price per remote host (in office) price per local host (in home / vacation) price per username login price per simultaneous session windows server special price includes what updates? + mobile ios local mobile ios remote mobile android local mobile android remote + remote maint spontan support unattended computers online meetings / presentations / training sessions editing collaboration bidirectional sharing + remote printing clipboard file transfer file transfer from mapped drives picture transfer (they are large) video transfer (they are large) + share files from pc w/ others audio multiple remote monitor support log in as administrator / windows system service encryption uses THEIR server (security / privacy concern) thru firewall / NAT (works behind router) + remote install required? remote removed after session local install required / optional / not available local in browser InternetExplorer (IE) FireFox Chrome + hd quality available remote reboot remote reboot – UNATTENDED reboot and reconnect safe mode UAC ability to remote install any program Keyboard locking Screen blanking + Notes
TeamViewer free free n/a n/a ? ? ? ? TeamViewer free ? ? ? ? TeamViewer free ? ? ? ? ? ? TeamViewer free yes ? yes ? ? ? TeamViewer free ? ? ? yes yes yes TeamViewer free ? ? ? ? ? ? ? TeamViewer free ? ? ? ? ? ? ? ? ? TeamViewer free ?
TeamViewer commercial $1166 = $749 + $139 * 3 addl loc ? free ? $139 ? ? ? w/in main ver forever TeamViewer com ? ? ? ? TeamViewer com yes yes yes yes yes ? TeamViewer com yes ? yes ? ? ? TeamViewer com ? ? ? yes yes yes TeamViewer com ? ? ? ? ? ? ? TeamViewer com yes ? ? ? ? ? ? ? ? TeamViewer com ?
name price price / remote price / local pri / usr logi price / simul win srv special price includes? + ios loc ios rem android loc android rem + remote maintenance spontaneous support unattended computers online mtg / pres / train editing collaboration bidir shar + remote printing clipboard file transfer file xfer mapd picture transfer video transfer + share files w/ oth audio multi mon admin login sys srvc encryption uses THEIR server thru FW / NAT + rem inst reqd rem rem loc inst reqd browser IE FireFox Chrome + hd rem reb rem reb unat reboot reconnect safe mode UAC rem inst any pgm kbd lck Scrn blank + Notes
logmein pro w/o central (refs) $300/yr for 6 $99/2/yr $249/5/yr $449/10/yr free ONLY 1 USERNAME ? no ? logmein pro yes ? yes ? logmein pro ? ? yes installs as sys srvc ? ? ? logmein pro yes yes yes ? yes yes logmein pro ? yes ? ssl established thru their server; then direct http logmein pro full no logmein rmt ctrl client pro limited web inteface yes (limited) yes (limited) yes (limited) logmein pro yes yes yes yes yes ? yes ? ? logmein pro ?
logmein central w/basic only ? 299/year ? 0-100 included free free free no ? logmein central basic yes in free ? yes in free ? logmein central basic ? ? yes installs as sys srvc ? ? ? logmein central basic no yes no ? no no logmein central basic ? no ? ssl established thru their server; then direct http logmein central basic full no logmein client rmt ctrl basic ? ? ? ? logmein central basic yes yes yes yes yes ? yes ? ? logmein central basic ?
logmein central w/ pro, console completely web based; with instl app rem ctrl $299 + 6 * $50 = $600 $50 free free free no ? logmein central pro yes in free ? yes in free ? logmein central pro ? ? yes installs as sys srvc ? ? ? logmein central pro yes yes yes ? yes yes logmein central pro ? yes ? ssl established thru their server; then direct http logmein central pro full no logmein rmt ctrl client pro ? ? ? ? logmein central pro yes yes yes yes yes ? yes ? ? logmein central pro ?
logmein rescue (refs) $1188 / yr (+ $768 mobile) free free $1188 / yr 10 max included no 1yr maint only logmein rescue no yes $768 ? no yes $768 ? logmein rescue ? ? yes applet starts a sys srvc ? ? yes logmein rescue no yes yes ? yes yes logmein rescue ? no yes ssl established thru their server; then direct http logmein rescue lightweight applet w/ sys srvc opt yes yes ? yes (addon) ? yes yes yes logmein rescue yes yes yes yes w/ sys srvc yes w/ sys srvc ? yes ? ? logmein rescue ?
RemotelyAnywhere by logmein (refs) $700 = 5*99 + 199 $99 free (web) ? ? $199 (includes ws) 1year maint only RemotelyAnywhere by logmein pc-based-only yes pc-based-only yes RemotelyAnywhere by logmein yes yes ? ? ? ? RemotelyAnywhere by logmein ? ? ? ? ? ? RemotelyAnywhere by logmein ? ? ? ? not typically manual RemotelyAnywhere by logmein ? ? no yes yes yes yes (v11) RemotelyAnywhere by logmein yes ? ? ? ? ? ? ? ? RemotelyAnywhere by logmein ?
join.me by logmein free free free ? ? free free join.me by logmein ? ? ? ? join.me by logmein ? ? NO ? ? ? join.me by logmein ? ? ? ? ? ? join.me by logmein ? ? ? ? ? ? join.me by logmein ? ? ? ? ? ? ? join.me by logmein yes ? ? ? ? ? ? ? ? join.me by logmein ?
name price price / remote price / local pri / usr logi price / simul win srv special price includes? + ios loc ios rem android loc android rem + remote maintenance spontaneous support unattended computers online mtg / pres / train editing collaboration bidir shar + remote printing clipboard file transfer file xfer mapd picture transfer video transfer + share files w/ oth audio multi mon admin login sys srvc encryption uses THEIR server thru FW / NAT + rem inst reqd rem rem loc inst reqd browser IE FireFox Chrome + hd rem reb rem reb unat reboot reconnect safe mode UAC rem inst any pgm kbd lck Scrn blank + Notes
citrix GoToMyPc (refs) $613.90 / yr or $61.70 / mo for 6 rmt PCs $10.28 / rem @ 6 free? ? ? ? ? GoToMyPc yes ? yes ? GoToMyPc ? ? yes ? ? ? GoToMyPc yes yes yes ? ? ? GoToMyPc ? ? ? yes ? ? GoToMyPc ? ? ? ? ? ? ? GoToMyPc ? ? ? ? ? ? ? yes yes GoToMyPc ?
citrix GoToAssist (refs) $69 / mo = $828 / yr free unlim ? ? ? ? ? GoToAssist yes yes unclear yes yes unclear GoToAssist ? ? yes ? ? ? yes GoToAssist ? ? yes ? ? ? GoToAssist ? ? yes yes yes yes GoToAssist no “pre” ? ? ? ? ? ? GoToAssist ? ? ? ? ? ? ? ? ? GoToAssist notes ?
cicso webex support center (refs) $99 / mo = $1200 / yr free ? ? 5 ? ? webex supt ctr ? ? ? ? webex supt ctr ? ? no ? ? ? ? webex supt ctr yes ? yes ? ? ? webex supt ctr ? ? ? yes yes ? http/s webex supt ctr no n/a no yes ? ? ? webex supt ctr ? yes ? yes yes ? ? ? ? webex supt ctr notes ?
cicso webex support center w/ remote access (refs) $99 / mo = $1200 / yr + 6 * $60 = $2400 $60 / yr ? ? ? unclear ? webex SC w/ rmt acc ? ? ? ? webex SC w/ rmt acc ? ? yes ? ? ? webex SC w/ rmt acc yes ? yes ? ? ? webex SC w/ rmt acc ? ? ? yes yes ? yes webex SC w/ rmt acc no ? no ? ? ? ? webex SC w/ rmt acc ? yes ? yes ? ? ? ? ? webex SC w/ rmt acc notes ?
name price price / remote price / local pri / usr logi price / simul win srv special price includes? + ios loc ios rem android loc android rem + remote maintenance spontaneous support unattended computers online mtg / pres / train editing collaboration bidir shar + remote printing clipboard file transfer file xfer mapd picture transfer video transfer + share files w/ oth audio multi mon admin login sys srvc encryption uses THEIR server thru FW / NAT + rem inst reqd rem rem loc inst reqd browser IE FireFox Chrome + hd rem reb rem reb unat reboot reconnect safe mode UAC rem inst any pgm kbd lck Scrn blank + Notes
UltraVNC ? ? ? ? ? ? ? UltraVNC ? ? ? ? UltraVNC ? ? yes ? ? ? UltraVNC ? ? ? ? ? ? UltraVNC ? ? ? ? no 1 yes, 2 ? UltraVNC ? ? ? ? ? ? ? UltraVNC ? ? ? ? ? ? ? ? ? UltraVNC ?
RealVNC free free free free ? ? no unlim free upd to free ver RealVNC free ? ? ? ? RealVNC free ? ? yes ? ? ? RealVNC free yes yes yes ? ? ? RealVNC free with other simultaneously connected no ? no no 1 yes, 2 ? RealVNC free ? ? ? ? ? ? ? RealVNC free ? ? ? ? ? ? ? ? ? RealVNC free ?
RealVNC personal $180 = 6 * 30 30 free ? ? yes ∞, upds 1 yr RealVNC personal yes ? yes ? RealVNC personal ? ? yes ? ? ? RealVNC personal yes yes yes ? yes yes RealVNC personal with other simultaneously connected no ? yes no 1 yes, 2 ? RealVNC personal yes no yes no n/a n/a n/a RealVNC personal ? yes ? yes ? yes ? ? ? yes ? ? RealVNC personal ?
TightVNC
TurboVNC
name price price / remote price / local pri / usr logi price / simul win srv special price includes? + ios loc ios rem android loc android rem + remote maintenance spontaneous support unattended computers online mtg / pres / train editing collaboration bidir shar + remote printing clipboard file transfer file xfer mapd picture transfer video transfer + share files w/ oth audio multi mon admin login sys srvc encryption uses THEIR server thru FW / NAT + rem inst reqd rem rem loc inst reqd browser IE FireFox Chrome + hd rem reb rem reb unat reboot reconnect safe mode UAC rem inst any pgm kbd lck Scrn blank + Notes
splashtop ? personal free up to 5 PCs; $60/yser free, unlm ? $60 ? no ? Splashtop yes yes yes yes Splashtop ? ? ? ? ? ? Splashtop ? ? no no no no Splashtop ? ? ? ? ? ? Splashtop ? ? ? ? ? ? ? Splashtop yes ? ? ? ? ? ? ? ? Splashtop ?
remotepc $49.75 / yr / 10 PCs ? ? free free free ? no ? Remotepc yes ? yes ? Remotepc ? ? seems like it ? ? ? Remotepc yes ? yes yes ? ? Remotepc ? yes ? yes ? yes Remotepc yes no yes yes ? ? ? Remotepc ? think yes seems like it maybe? ? ? ? ? ? Remotepc ?
remotepc helpdesk basic $14.95 / mo / 3 concur ? 100 free ? ? ? ? ? Remotepc helpdesk ? ? ? ? Remotepc helpdesk ? ? ? ? ? ? Remotepc helpdesk yes yes yes ? ? ? Remotepc helpdesk ? ? ? yes ? ? Remotepc helpdesk yes yes optional optional ? ? ? Remotepc helpdesk ? yes ? yes ? ? ? ? ? Remotepc helpdesk ?
remote utilities ? (refs) per rmt or per techn free <=10 $29.95 ? free $549 ? free unlim no major 1 yr + minor ∞ ? remote utilities yes ? yes ? remote utilities ? ? yes ? ? ? remote utilities yes yes yes no ? yes yes remote utilities ? ? ? yes ? ? remote utilities yes ? yes no ? ? ? remote utilities ? yes yes yes yes ? yes seems yes ? ? remote utilities ?
name price price / remote price / local pri / usr logi price / simul win srv special price includes? + ios loc ios rem android loc android rem + remote maintenance spontaneous support unattended computers online mtg / pres / train editing collaboration bidir shar + remote printing clipboard file transfer file xfer mapd picture transfer video transfer + share files w/ oth audio multi mon admin login sys srvc encryption uses THEIR server thru FW / NAT + rem inst reqd rem rem loc inst reqd browser IE FireFox Chrome + hd rem reb rem reb unat reboot reconnect safe mode UAC rem inst any pgm kbd lck Scrn blank + Notes
radmin ? not lower
BeAnywhere no price ?
crossloop gone ?
aeroadmin free free free free free seems like yes ? ? aeroadmin no no no no aeroadmin ? ? yes ? ? ? ? aeroadmin looks like no yes yes ? yes yes yes aeroadmin ? ? ? yes ? yes aeroadmin no dont think so no looks like no ? ? ? aeroadmin ? yes yes ? yes looks like no maybe not assume so ? ? aeroadmin ?
ammyy ? ? $66.90 * 10 = $669.00 ? $66.90 1-time ? 2 rem 4 loc ? all minor upg
Remote Graphics by HP linux only
name price price / remote price / local pri / usr logi price / simul win srv special price includes? + ios loc ios rem android loc android rem + remote maintenance spontaneous support unattended computers online mtg / pres / train editing collaboration bidir shar + remote printing clipboard file transfer file xfer mapd picture transfer video transfer + share files w/ oth audio multi mon admin login sys srvc encryption uses THEIR server thru FW / NAT + rem inst reqd rem rem loc inst reqd browser IE FireFox Chrome + hd rem reb rem reb unat reboot reconnect safe mode UAC rem inst any pgm kbd lck Scrn blank + Notes

Product Specific References

?

iOS: Back up and restore your iOS device with…iTunes

(You can also do it with iCloud)

– You can use iTunes to back up and restore your content on your iPhone, iPad, or iPod touch. Note that iTunes and iOS do not support installing backups of newer versions of iOS onto devices using earlier versions of iOS.

Back up

To back up the content on your iOS device, follow these steps:

  • Make sure your computer has the latest version of iTunes.
  • Connect your iOS device to your computer.
  • Choose File > Devices > Back up.
  • If you’re using iTunes 10.7 or earlier, right-click the device from the list and choose Backup Now.

    You can also back up by syncing your iOS device with your computer. When you use iTunes to sync, backing up is the first step.

    To verify that the backup finished successfully, open iTunes Preferences and select the Devices tab. You’ll see the name of the device along with the date and time iTunes created the backup.

    Your backup in Devices Preferences

    Restore from a backup

    If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps:

  • Connect your iOS device to the computer that has your backup.
  • Make sure this computer has the latest version of iTunes.
  • Choose File > Devices > Restore from Back up.
  • If you’re using iTunes 10.7 or earlier, right-click the device from the list and choose Restore from Backup.

    via iOS: Back up and restore your iOS device with iCloud or iTunes.